Big Basket.com — Refund for items not delivered

Address:4
Website:BIGBASKET.COM

On 3 april my order was partly delivered. After making payment from my paytm account. Then they refunded money for undelivered items but as credit in bigbasket account.
I called up and asked that i be given back the money in my paytm account which they agreed.
Till date money not recd.
My complaints (Every few days) nos are case nos 6243824 and 6360728 and 66755435 and 6836851.
In all the response is please wait for 6-8 days and the money will be returned but after 45 day6s i am still waiting and complaining...
This is a fraud company and needs to be taken to court
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Refund not done
For almond butter and cabbage
Kindly credit my wallet

Refund to source initiated on 30.12.2020
Kindly credit Rs 695
Attached screen shot for your reference

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    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
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