Big Basket — order cancelled | |||||
I order from big basket 1/07/2018 no single slot available so I selected two shipment one shipment got delivered on 2/07/2018 and for the other shipment which is supposed to deliver on 3/07/2018 got cancel by mentioning the reason as address is wrong. When I called customer care they said that my phone was switch off because of which the service provider can not reach you . They process the order but saying some of the item is out of stock and they refund the money to BB wallet when asked for bank account they cut the call. It took almost 1 hour to talk with customer care and phone bill was around Rs 50. They did the mistake and for that i wasted my time and money also. Was this information helpful? | |||||
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BigBasket.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
As i paid for order using credit carx but still it is showing cash on delivery... and they said for first order user will get 200off... but this did not happen for me atleast.
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No. 7, Service Road, Bangalore, Karnataka, India - 560071
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Earlier they have delivered the order but curtain they denied without call/reason
I have called several to helpline number but no one is there is provide me resolution.