| Address: | 411006 | | Website: | www.bigbasket.com |
After 3 bad experiences, I have decided not to order from big basket again. I once bought mozerella cheese and it was stale when i opened it just a week from when it was delivered. Thinking of it as a one time thing, I let that go. I placed an order with cash on delivery option, and they did not deliver it in the given time slot, they automatically rescheduled it and gave a slot that is inconvenient and i had to get it cancelled. Just few days back i placed another order, again cash on delivery and they did not deliver. No intimation, nothing. I ended up calling the customer service and they say they will give me another slot, it was a technical difficulty. They put me on hold and finally tell me that they do not have the stock at all. Why take the order if they don't have the slot. Why fool your customers and waste their time. I am thoroughly disappointed with their service and decided on placing this complaint. Was this information helpful? | 
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