| Address: | Mumbai City, Maharashtra, 400104 | | Website: | www.bigbasket.com |
Greetings...
On dated 13th april-18 undersigned ordered few food items (Order no-dxbmo[protected] which was supposed to delivered on 14th apr-18 between 1400hrs to 1500hrs. 14th apr-18 was waiting for my order till evening 1930hrs.
1930hrs received call from big basket delivery boy [protected]. I was so upset because of late arrival & delivery boy given stupid excuses that traffic issue on his way. I was surprised that in bank holiday day how traffic created. I was angry & told him that cancel my order but later on told him that this time i am accepting big baskets mistake & told him that he is very close of my home address. After some time received message that delivery has been cancelled. Immediately called big baskets pune call center. But as usual the same stupid answer that delivery boy tried to ring my home bell but no response. This was shocking reply. Big basket doesn't have customer satisfaction policy nor even professionalism of business. Shame on big basket. I want apology from big basket & compensation from big basket & return my money with interest.
Really cheap service. Shame on big basket.
-vinayakk vaarpe
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