| Address: | 705, Sai samarth business park , opp.shah inds estate, deonar, govandi east.mum - 400088, 400088 | | Website: | bigbasket.com |
I have ordered waterbottles for office use order no.#77813808 for morning time 7-9 am and first i recd a msg that your order #bmo[protected] will be delivered on 29th april between 7-9:30am on 29th at 08:01 am then again at 10 am i recd another msg that order scheduled for delivery has been delayed due operational constraints... And again i recd a call at 11 that big basket person is in our lobby and your security is not allowing so i spoke to your bb person to confirm that our office is opened and we are there till 1.. And have came at 08.00 am.. So hav asked him to come on 7th floor after waiting for next ten minutes i send my person to see in lobby.. And then called to your cust care.. And came to know that ur person left bcz of not responding... Even after talking to us your delivery person told lie... Then two times i recd call from your side and have again told whole story,.. But only because of your person is not interested or may be in hurry to go home,. Our deleivery hasnt completed even speaking to us and visiting our doorstep.. He was tired to come on 7th floor by lift. And after talking arguing 4 times to cust care i have recd last msg thatour deleivery person was at you doorstep and we tried calling you on reg mobile no.. Since there was no response (Completely false statement and liers) from your end we have rescheduled it on tue, 30th april...
Just because of your delivery person who said or have given false statemenst our office staff suffered.. This is ridiculous.. And pls follow customers as well... Not only person who lies... Really disappointed and third class service even though cust calls u to resolve issue.. U ppl send that they arent responding... Hatsoff to such liers.. Managers and del., boys aswell... Shame on you, if it will happened regularly then bigbasket will not last long... Mark my words... Was this information helpful? | 
Post your Comment