[Resolved] Big Bazaar — Big Bazaar - Worst Experience with BIGBAZAAR dress materials | |||
Hi Sir/Madam, This is Kumar. I have gone to Big bazaar located at Old Madras road Bangalore on March 26th 2014 ( Invoice No. 0010270) to purchase unstitched cotton churidar materials. In Kalamandir section I've bought two churidars. I asked about colors guarantee they told that it won't bleed. Then I stitched it within a week and wore it. The next day I rinsed the cloth with plain water. The material bleeded heavily. The churidar material was lavender and white and after rinsing I couldn't find the original colour. Moreover, the churidar was completely faded. On April 11th, I've contacted the Big bazaar Kalamandir section, they told that they would send it to the HO. After 15 days I've contacted they told that they couldn't exchange. They aren't admitting their mistake. I have been purchasing with Bigbazaar for more than 10 years in metro cities like Bangalore, Kolkota, Hyderabad, Chennai. Till now I didn't face such a product quality issue. Really, I am wondering about the worst customer service. Kindly take action on this Kumar ([protected]) Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Kumar,
I trust that our team got in touch with you, hope that your issue has been resolved. In case you have any further queries, please let us know. We will be glad to assist you.
Regards,
Priya
Future Group
I trust that our team got in touch with you, hope that your issue has been resolved. In case you have any further queries, please let us know. We will be glad to assist you.
Regards,
Priya
Future Group
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group, we are pleased to inform you that we have taken note of the concern and shall address it on priority . We assure you of best services, our team will get in touch with you at the earliest.
Regards,
Priya
Future Group