Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — about return of products in big bazaar

adarsh1002

from Samastipur, Bihar

Address:

East Singhbhum, Jharkhand, 831006

I have returned some item after my billing because the prices were not matching with display but i was given a credit note instead of being transferred into my bank account for 30 days. My question is i dont want your product so why i am being forced to buy again from big baazar. It is kind of monopolistic policy where a consumer is being forced to buy from your shop even if doesnt want to. Request to return my money otherwise i will complain about this in consumer forum.

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Oct 1, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Adarsh,

Sincere apologies for the experience you had to confront at our store.

Request you to share your contact number and exact store details at [protected]@futuregroup.in so that I can take this up with the concerned team.

Kindly share the same at the earliest so that our team can connect with you.

Regards,
Priya
Future Group

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Comments

Tarun Prem Meena

from Mumbai, Maharashtra

Hi,
I need to go to consumer court because of this irritating sms I am getting from Big Bazaar.

I already tried DEALZ NO to 57578 but didn't work. This has become serious concern for me as it is wasting my time.

I'm advocate by profession and I need quick resolution with deadline otherwise I have to proceed further.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, Aug 31, 2018

Verified Support

Dear Mr. Tarun,

Sorry for the inconvenience caused to you.

Please share your contact number and a snapshot of the SMS that you have received at [email protected] so that I can forward it to the concerned team.

Kindly share the same at the earliest.

Regards,
Priya
Future Group

sunil2050

from Ranchi, Jharkhand

Product is Nikon Gulab jmn 200g as indicated on bill.The product itself indicates that 'buy 1 get 1 free' but they have added both in bill.Product cost is 110 and it is in offer of buy 1 get 1free, so total cost of product of 2quantity is 110 but in my bill, they have taken 220.plz help me.

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, Sep 1, 2018

Verified Support

Dear Mr. Sunil,

Apologies for the experience you had with the purchase at the store.

Request you to share your contact number and exact store details at [email protected] so that I can take this up with the concerned team.

Kindly share the same at the earliest so that our team can connect with you.

Regards,
Priya
Future Group