Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — AC not installed

adnantech

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226001

Hi,
This is to tell you that i have bought an AC[protected] KORYO 1 T 4 STAR WINDOW AC KWR12AF4S) from EZONE, Riverside Mall, Lucknow and wanted tell you that it was my worst shopping experience. First i got late delivery (booked at 25 feb) and when i got the delivery of AC that was 2 days (1st Feb Morning) back, now they are not doing the installation of the AC. I Called customer care multiple times but they have same answer all the time. If you all cannot schedule installation then please take back your product because if you don't want to do installation then what would i expect if anything goes wrong during the warranty.
So, Please Take back your product as I really don't want this A.C. just because of your service.

Regards,

RESHMA BANO

+91 [protected]

BOOKING DATE : 25.02.2017
INVOICE NO. 93832622
INVOICE DATE : 1.03.2017

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Apr 5, 2017

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2017

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Reshma,

Apologies about this. I've raised this with our team and they shall connect with you. Please write to me at [protected]@futuregroup.in with your reference id 7550 for future correspondence.

Regards,
Priya
Future Group