[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Aqua sure xpert | |||
I purchase the Aqua guard aquasure xpert model on 25/10/16 from Nagpur Big Bazar Empress mall.The detail of order no. [protected] & invoice 93291367. When service engineer coming to install it on 27/10/16, first he mis guide about the water pump is compulsory to buy for pressure buildup but when we insist to try, then machine start.Due to short cord he install it near the socket but we tell him the position is not comfortable to work. So i told him to change the place but he argues & demand for reinstallation charge of filter. I request him but he misbehave & tell I not worry you complaint any where.The service engineer So my first experience is very bad & i am unhappy with this product & it's service. The engineer is not install & all pipe are not dressed properly. I request to take immediate action to solve the problem to investigate the performance of water purifier. Thanks Regards Prakash Tripathi [protected] Was this information helpful? | |||
Nov 28, 2016 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Oct 28, 2016 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Prakash, We regret the inconvenience caused to you. I have forwarded the matter to our team and they will be looking into it at the earliest. Please note your reference ID:5559 for future communication. Regards Priya Future Group | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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