[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Buffalo jeans poor quality

Address:Thane, Maharashtra, 401303

I purchase buffalo jeans not even a month back (On 28/10/2016).
It is torn from inside - really very poor quality.
Please see attached images
I had been using killer jeans for last 3 years still no signs of wear and tear.
Please arrange for a replacement asap with a good quality jeans.
I hope my grievance with be addressed
+3 photos
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Jan 1, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2016
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Ms. Tinal,

Apologies for quality of the product purchased. Kindly write at [protected]@futuregroup.in with your contact number and store details so that I can raise this with the concerned team.

Regards,
Priya
Future Group
Complaint comments 

Comments

Hi..I tried to take cash from Big Bazaar, Express Avenue, Chennai from My Indian Bank debit card. But I got " Transaction Failed - Cash reversed" but 2000 rs deducted from my card and got statement like "POS PRCH" mean Point of Purchase. Please revert my money back to my card. I enclosed the details here.
Thanks
Mohamed Natheem
[protected]
Dear Mr. Natheem,

I've shared this with the team and they shall get in touch with you at the earliest. Kindly note your reference id 6197 for further communication. Also feel free to write in at [email protected] for any kind of assistance.

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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