Big Bazaar / Futurebazaar / Future Retail / Hometown — cashback not received yet

Address:10 acres mall raipur kankaria, Ahmedabad, Gujarat, 380022

Shopping of rs.5194/- was done on 25/05/2019 there was an offer of luggage on shopping of rs.5000/- was suppose to receive rs. 1000/- cashback in futurepay wallet i. E. Rs200/- every month for 5 months from june-2019. Have raised the complaint 5-6 times and have also forwarded the details to [protected]@futuregroup.in the month is about to get over yet no cashback received no revert no response nothing so now am should i go further and register fir of fraud and scam with me in neareast police station? Unnecessary harrasment and toture.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Customer,

Please mail us at [protected]@futuregroup.in along with registered future pay contact number and complete bill copy or below details. Our team will connect with you and assist you better.

Tr No.:
Till:
Transaction Date:
St Code:

Regards,
Priya
Future Group
Jun 25, 2019
Updated by k33yur
I have already mailed to you before 15 days no revert and nothing happened what to do further? The mail was sent to [protected]@futuregroup.in. but it was just a waste.
Jun 25, 2019
Updated by k33yur
Don't you read the complaint properly have already mentioned that have sent the bill copy to mail id mentioned yet no response. Are robots replying to this?
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information