[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Discount Money in wallet not yet credited

Address:

Agra

Hi,

My name is ABHISHEK SURI [protected] in reference to Dayalbagh Store Agra. There are 2 Problems currently facing...

ANNEXURES ARE AS ATTACHMENT PROOFS.

1. I recharged my card at Dayalbagh Agra Storeand was offered for 250 discount coupon at BRAND FACTORY, which was unable to use due to lockdown and hence offered a link by store manager MR ANOOP AT DAYALBAGH AGRA to apply and use it where the actual amount is with delivery charges which is pathetic and finally last but not the least THE COUPON EXPIRES within 14th day as I tried applying in BRAND FACTORY APP AS WELL AS THROUGH WEBSITE ITSELF. Coupon was sent it to me as on 4th July and tried making a purchase as on 18th July stating its expired.

2. I make a purchase as on 21st June 2021 as for monthly discounts on various items and hence till date the REFUND has not been completed as it was committed within 15 WORKING DAYS FROM THE STORE EMPLOYEES.

Pathetic response, KINDLY REFUND THIS 250/- IN MY WALLET SO THAT I CAN UTILIZE IT FOR MY PURCHASES AND REST AMOUNT TO AS WELL.

KINDLY REVERT.

THANKS N REGARDS