[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — false billing and wrost service

Address:Bokaro, Jharkhand, 827004

Hi
I am ujjwal roy... Today on 16th november 2018 at approx 6pm i reached big bazar city center sector - 4 bokaro steel city jharkhand to purchase few products.
Out of all products i purchased 4 lux shop of 150gm each whose price was wrriten as 32rs per piece under the place of products.
Bt after billing when i rechecked the bill than i found that big bazar deducted 38rs for each lux soap.
When i go back to adjust the billing amount than the big bazar staff said that because of their fault the price was wrriten wrong... Than i applied for refund,... After passing through whole procedure for refund the tl of big bazar named vijay said they can't able to refund my amount in cash... They can refund only through future pay...
And i didn't use futurepay and don't wanna use also... As i paid through cash so i should eligible for refund in cash and also the tl name vijay arguing with me that i should first see the tag which is wrriten under the product that wheather the tag belogs to that product or other... I am attaching the picture that product with tag also and also the bill...
And one more thing that when i asked for manager than he said that he is not available...
Now please take appropriate action please...
Can't able to unload bill pictures and other pictures as it will take maximum 2mb file only... Bt ever if you need any proof for this than mail me on [protected]@gmail.com.
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Dec 18, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Ujjwal,

Greetings from Future Group!

Our team would like to look into this. Kindly share your contact number at [protected]@futuregroup.in so that I can take this up with the team.

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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