Big Bazaar / Futurebazaar / Future Retail / Hometown — Feminine Footwear Sole Breakage

Address:

Yamuna Nagar Hry

Dear sir/mam

I want to draw attention My self Samta existing customer of Reliance Retail Footwear. Actually I bought this pair from your Yamuna Nagar store. After little time this pair was destroyed from the bottom. I can't come to your showroom due to Pandemic COVID. During the lockdown, your showroom also closed.

Now when I visited to your showroom your staff denied exchanging my footwear while I have taken from Fresh stock. In between 3 months sole was broken from the bottom. If even after taking such an expensive item the complaint comes & your company will not solve it then the customer will be disappointed.

It is a genuine problem. I hope you can understand my problem. If you'll sort out my problem I'll be grateful to you.

A kindly humble request to you please allow me to exchange the product. I am also sharing images of broken sole & Invoice of the same footwear.