[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — i am complaining about poor management and ill mannered staff

Address:Khordha, Odisha, 751024

On 3rd september 2017 i had hell experience with big bazzar staff and security guards. And this is not the first time i have seen this behaviour of staff members. They are non co-operative, lazy and ill mannered which i have not seen in any other outlet. And i don't know why but most of the time only a part of billing counter is at work and rest are closed and staff seems to be chilling. But on 3rd september 2017 it was height of everything. Security guard literally abused as maadarchod and yelled at me since in a hurry i exit from the entry door. If you don't take action then i will be compelled to take strict action for this. Not only this few days back me and my friend went for shopping in big bazzar and made transaction for rs 553 through paytm and they said they didn't received the amount but paytm confirmed that money has been received by big bazzar but there were no co-operation at all. Instead they behaved in bad manner. No management at all. Pathetic outlet of big bazar at patia, bhubneshwar.
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Oct 6, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Ms. Akanksha,

We sincerely apologize for the experience you had at our store.

Please share your contact number at [protected]@futuregroup.in so that I can take it up with the concerned team.

Regards,
Priya
Future Group
Complaint comments 

Comments

Hi need a reprint of my bill purchased on 19 jul2017 21:15 at metropolis bigbazar hiland park Kolkata amounting rs.2244.58 paid by card no ending 9955.my mobile no is ending with 9777
Dear Customer,

Request you to share your contact number at [email protected] so that our team can do the needful.

Regards,
Priya
Future group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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