[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — inferior quality of food items purchased

Address:Thane West
Website:Big Bazaar

We had visited your viviana mall store on may 04, 2019. Our invoice no. [protected] for total rs. 6467.43.

We have complaint for the below mentioned food items :

1. Kadak nath eggs - 2 packets
2. Multigrain bread - 2 packets

We regret to inform that out of the 24 eggs purchased 3 eggs were spoiled. When we broke them a fowl smell emitted and the yoke was watery.

The bread purchased was stale and was breaking into crumbles while eating or making a toast.

We would appreciate if appropriate action is taken and a store of your repute does not sell expired products or of inferior quality.

A positive early response from your end is requested.

Regards,
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Jun 8, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
May 08, 2019
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Customer,

Apologies for this experience. Request you to share your contact number at [protected]@futuregroup.in so that I can forward this to the concerned team.

Regards,
Priya
Future Group
Complaint comments 

Comments

I bought prestige pressure handi 1.5lt.The lid was not present inside although it was mentioned outside the box.and the warranty card is not filled.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information