[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — non receipt of future pay and cash back | |||
I made a purchase on 10th august 2019 from your big bazar store-kolkata-sealdah, vide transaction i'd [protected] for rs.3681 or more. Till today neither i have received any credit in my future pay nor any cash back. Unfortunately i have lost original bill. I had been to your store at sealdah but they refused to give me duplicate invoice. They said since payment has been made by future pay so i should lodge complaints with future pay online. I have lodged my claim number of times, but every time they ask for invoice number, which i am unable to submit. Please let me know what should i do. I am a regular customer of big bazar. Please look into this and direct your appropriate department to do the needful. Prem ratan rathi [protected] [protected]@gmail.com Kolkata Was this information helpful? | |||
Nov 6, 2019 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Sep 28, 2019 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Prem, I am concerned to note this. Please share your Future Pay Wallet registered contact number and complete bill copy at [protected]@futuregroup.in so that I can forward the details to the concerned team. Regards, Priya Future Group | |||
 1 Comment | |||
Comments
I bought 2 clothes on 15 sep, i want to exchange these bcz these are large size.. i want to small size... but i lost my reciept... but dresses tags are available..and my atm tranjaction histroy also available... plz help... how can i change these clothes...sir plz help me how to exchange clothes
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