[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — order number [protected] refund not processed. | |||
I have purchased a Sofa set and and a coffee table on 6th May. on 22nd may i got a call from HomeCenter customer care saying they dont have a coffee table in stock and they will take one month for arrange the same. Hence, i had to cancel the coffee table and asked for refund. I visited the store couple of times but was informed that the refund will be transferred to card in 3-4 weeks. Its almost 2 months and with multiple visits to store and call to customer care is hear the same answer everytime that "the order has been cancelled and you need to visit store again for followups." Its like being Harassed for to get my money back.. I need some help to get this closed .. I am totally unsatisfied with the company's response and professionalism.. Was this information helpful? | |||
Oct 1, 2017 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Aug 31, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Imran, We are sorry for the inconvenience caused. Please share your contact number and the exact store details at [protected]@futuregroup.in so that our team can look into it. Regards, Priya Future Group | |||
 2 Comments | |||
Comments
After couple of reminder email to futuregroups i am still waiting for response. I have not recieved any call or update from this company.. Pathetic service...
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
We are sorry for the inconvenience caused.
Please be assured that I've raised this with the concerned team and they will connect with you soon.
Kindly write at [email protected] with your reference id 11182 for future correspondence.
Regards,
Priya
Future Group