[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — pigeon 3 burner set

Address:Ghaziabad, Uttar Pradesh, 201012

Thanks to your mahabachat sale, we purchased a complete set of pigeon 3 burner. Before purchasing, we managed to get its reviews from the sales person and he did not bother to tell us the insights.
Now within an hour of purchase (For which we had to remain in queue for 50 minutes), only one of the burner was working.
Now as usual, waiting for pigeon customer care to help us. They have already left us hopeless because now according to the technician it may not work properly because we have indraprastha gas limited services and not the cylinder.
Why are you fooling people with offers on non-branded stuffs? Please be noted that we trust future group and may not always research about the brands you offer before purchasing from you. Request you to escalate if possible as you may have better relations with the company after-all you're promoting their products on all your banners, newspapers etc.
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Sep 20, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Ms. Purnima,

We sincerely apologize for the inconvenience caused.

Please share your contact number and the exact store details at [protected]@futuregroup.in.

Our team will surely look into it.

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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