[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Ryback & big bazaar offers are fake

Address:Bhopal, Madhya Pradesh, 462021

I received an sms from big bazaar saying if you do a purchase of rs 1000 on 24th april 2017 under big bazaar public holiday sale offer you will get 1000 payback point worth rs 250. I did the shopping and big bazaar management told me points will be credited in 30 days. When points are not credited even after 45 days. I went to big bazaar and asked the management. They told me we can not do anything you have to talk to payback customer care. When i contacted payback customer care they told me to send the screen shot of sms. I said i have deleted the sms though i have copy of bill with me. They said big bazaar is saying they never send you this offer sms.

Rs 250 is not a big deal but it is the matter of credibility of big bazaar and payback. After this unpleasant experiece i decided not to go again to big bazaar. I leaves in bhopal and there are lots of other option which are reliable.

I suggest the people don't come in the trick of such fake offer of big bazaar and payback.

Regards
Rajendra singh
Emailid: [protected]@gmail.com
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Jul 13, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Customer,

Regret the inconvenience caused. Kindly share your contact number and the store details at [protected]@futuregroup.in so that I can take it up with the team.

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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