[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — third grade quality material used in sofa

Address:

Mumbai City, Maharashtra, 400086

This to inform that i have purchased 1) bradford three seater recliner 2) bradford 2 seater fabric sofa. Invoice dated 16/12/2017. The product is still under warranty. Till date atleast 10 times carpenter has visited to rectify the sofa but to no avail bit then last time when he opened the sofa for repairing i found that the internal structure which should be made of wood is infact third grade quality ply. Which means they purchase sofas from china at very low price and selling at abnormal rates.
Now they are not answering my call nor giving any customer service as there fraud is caught.
The major problem is squeaking noise and the backrest already bent due to third grade quality.
I have aid 55000 for this sofa set and cost price of this should not be more then 15000, they are cheats. Infact future group this is my second experience of bad quality.
Invoice no. Mh[protected]

Rgds,
Hemant jain