Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — unethical services

Mithunrajupal

from Mahishadal, West Bengal

Address:

Paschim Medinipur, West Bengal, 721302

Dear Concern,
I am a regular customer of Big Bazar @Kharagpur (West Bengal). I had a good faith on services that you provide to the customer.
But now I am little bit unhappy with a incident. Yesterday I bought a Jeans (Buffalo, bar code[protected] which was given to your personal tailor later on for cutting purpose but the same was made 38 inchs instead of 40 inchs which was requested by me. I have visited kharagpur customer care but NO result. Even they had charged me for Rs 30 for the same and still nothing came out for proper resolution. Now the item is lying with me and i would never be able to use it.
Please look in to this matter and arrange to change it. Please get back to me with below contact details. .

Mithun Pal
Kharagpur
[protected]
mithun. [protected]@gmail.com

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Aug 23, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Mithun,

We're sorry for the bad service experience you had.

I have escalated this issue to the concerned team and they will get in touch with you at the earliest to resolve the same.

Please write to us at [protected]@futuregroup.in with your reference Id: 17652 for future correspondence.

Regards,
Priya
Future Group