[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Worst Service on Big Bazaar

Address:641045

I'm shopping with family on sunday 12-Feb-17 at Race course big bazaar, Coimbatore, On first floor they have clothing section and there was pretty decent rush on 1st floor, All the customers are directed to Ground floor for biling and again we came back for first floor for stitching the cloth. Regularly I've faced and complained, Clothing section has 3 counters and always it is closed, Even though there are 3 counters, Employees didnt respond properly. Wondering what is the problem in opening one counter in first floor atleast on weekends. Now a days we stopped shopping Big Bazaar and started going for SPAR and Reliance.
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Mar 19, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Jayavel S,

We have received your complaint regarding the billing. We regret the inconvenience caused. Please be assured that we have escalated your concern to our team and they will connect with you shortly. Kindly note your reference ID 7367 for future correspondence.

Regards,
Priya
Future Group
Complaint comments 

Comments

Big bazaar profit club, not refunding remaining amount after Expiery of card and violation of their rules as they said they will refund remaining balance..

Rishi kumar Rathore
[protected]

Dear Mr. Rishi,

We are sorry for the inconvenience caused. I've shared this with the concerned team and they shall get in touch with you. Kindly write at [email protected] with your reference id 7422 for future communication.

Regards,
Priya
Future Group
Dear Mr. Rishi,

Greetings from Future Group!

I believe the issue raised for ticket id-7422 has been resolved as per your satisfaction.

Let me know in case you require any assistance further.

Please share your feedback and suggestions with us, it will help us to serve you better in future.

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information