Big Bazaar / Futurebazaar / Future Retail — Selling outdated products

Address:

Thrissur, Kerala, 680001

Dear Sir,

This is to bring your kind notice that i had a very bad experience from Big Bazzar in Trissur District, Kerala State yesterday.

I bought a Harvest orange drink from Big bazaar on 17/02/2016 at 12:58 pm. Retail Inv No: 0362643. After paying the bill i just came out from the shop and i had the juice and i found the taste of the drink was not good. I shake that well and had it again and it gives a foul taste to me. I checked the manufactured date and i was shocked that it was an out dated product. The manufacturing date on the product is 5/08/15 and its written that Best before 6 months.

I went back to shop and enquired about this to the section incharge. They talk to me in a silly way that "sir its outdated sorry, you will get refund or you can take new one" and they told me that mistakes may happen and that's it. And they taken back the product and refunded the amount. I checked the whole section of that drink and found there is a lot of outdated drinks in the shelf.

I vomited several times yesterday and went to see doctor and had tablets for food infection.


This is a clear case of cheating from a Huge brand like Big Bazaar and they handle it in a silly way, that a normal person can't touch them. I think many people bought this product already as it is in discount sale and if any child or any people loose their life due to this, will this people able to give it back.

As an Citizenship of India i hope i will get a solution to this issue and i believe judiciary.

For Proofs i had all the photographs and phone calls from the Customer care Dept from Big bazaar.

Nishad Ali
Service Engineer
Mahindra & Mahindra LTD
Cochin.
+[protected]