Big Bazaar — Misbehave of the staff | |||
The staff of Big Bazaar of Esplanade Kolkata especially the Consumer Help Department are very rude and do not help the customers. I brought a jeans worth rupees 1500 from big bazaar on 18/4/2015 and when I went home and tried it I found it was a bit damaged, then I went to big bazaar esplanade Kolkata again on 20/4/2015. But instead of exchanging my jeans they were shouting at me and were making allegations that i had already used that jeans and the basis of their allegations was that the some sort of smell which only those three staff could recognise was not the one which comes from a new jeans. Is this the way you treat your customer? I had been a regular customer of Big Bazaar all around the country but no where else I have received such bad treatment. Your brand value is being ruined by this kind of staff. As far as I am concerned I am thinking of complaining to consumer forum about this kind of stuff but since i have been a loyal customer of Big Bazaar so I thought I would bring this to your attention. I hope you will take necessary action. Was this information helpful? | |||
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Hello all, my mom had visted big bazar on 7 th october 2020, my mom is been a loyal customer at big bazar since 7 yrs . Wt happnd today was she was been insulted at the store due to an bug in the detection machiene at the exit . Evn though they found nothin being stolen or anything they insulted her and checked her completly .. this incident happend at the big bazar which is located in hassan . The manager is an filth person and very bad at his job . He keeps on doing the same thing to a lot of people at big bazar . I want you to help me with this and punish the manager in charge
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Rumjhum Chakraborty... 45 years
Profession... Teacher