Big Bazaar — negligence of staff but the customer being bothered-Profit club card issued on someone else's name inspire of original documents given | |||
i got a profit club card on 14 April 2015. I was shocked to see that the card stands in someone else's name irrespective of my application form and pan card being submitted as a proof . The employee promised to update the status in a day but when I didn't receive a call from them then I called again and I was told that it cannot be updated and I have to use it with the name of the person I don't even know. I am really irritates and worried as I have paid 10, 000 rupees for the card which is not a small amount. Was this information helpful? | |||
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
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+91 90 0786 2472
+91 22 6644 2200
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group. I am Priya. This is to inform you that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Kindly note your reference code- 16088 for further communication. Write to me at [protected]@futuregroup.in for any further assistance. We will be glad to assist.
Regards,
Priya