Big Bazaar — Payment is taken two times and amount is not refunded

Address:Madurai, Tamil Nadu

On 25 Jan 15 I Purchased a Product worth Rs 1016.50/- And While Paying Through credit Card, Salesman Swiped My Card # MID No. 02PL[protected] But Due To Some Error It Was not deducted. He Again Swiped It and the Same Error Was There. Then I give a Different card and he Was Swiped and paid that time Txn ID[protected], Bill No: 87245 and the Receipt was Generated. And I Received a Message on My Mobile. After some time I received the Other Two Deduction Message Rs (1016.50* 2=2033). I Contacted the Person at Cash Counter and he told me that it will be back in My Account in 12 Hours but it Did’t Happen. Your Madurai branch employees are not giving any proper solution to my problem till now. I am very frustrated on this issue. So solve my complaint immediately. My Contact No is[protected] and Email Id sai.[protected]@gmail.Com. Please Look in the Matter at the Earliest
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Hi,
Greetings from Future Group. I am Priya. This is to inform you that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance. We will be glad to assist.

Regards,
Priya

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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