Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar — payment is taken two times and amount is not refunded.

ravihegde4u

from Kakinada, Andhra Pradesh

Address:

Bangalore, Karnataka

Dear Sir I have shaped in Big bazar, J P nagar 8th phase, ( near BRI Layout ) on 15.06.14. There I have shopped for Rs549. And trying to pay by debit card. But the billing person telling that Transaction is not sec cues full. I have tried 4 times by debit card. But the billing person telling that transaction is not successfull. Than I have paid by cash. Then I left big bazar. But My Account debited Rs 549.29 by Big bazar after two hours. Then i have informed to Big bazar and SBI bank constomer care. nobody in responding to my complaint Please solve the issued. Kindly help me to take refund Regards Ravi hegde

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Aug 6, 2021

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Ravi,

We shall take this up with our team .Write to us at [protected]@futregroup.in with your contact details, Our team shall reach you on the matter at the earliest and have it addressed to your satisfaction.

Regards,
Priya
Future Group