Big Bazaar — Refuse to exchange wrong product

Address:Kolkata, West Bengal

Hello, my name is Amrita Das. I am from kolkata. My complaint goes in the following way. 1. I bought 2 different coloured size xl marked tshirt on 8th February 2015. 2. I tried one shirt and as the size was ok I picked up another one by seeing the fittings size. 3. As per normal human being i used one tshirt and kept another to use it in future. 4. After 1 and a half month when i try to wear the another tshirt weirdly it didnt fit. I was surprised as i took it as per my size printing on it. I realized that its written size xl but it was barely size m. 5. I went back to return it on 20th march 2015. And bigbazar didnt exchange as it was more than 1 month. 6. My question is where is my fault? They misprinted the size . People do not wear new cloths everyday. So i kept it for future. 7. They strongly refuse to exchange my damaged product. 8. Please help me. 9.My contact details are, mobile no. [protected] email id. [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ms. Amrita,

This is Priya from Future Group. Please be informed that your isseu has been raised to the concerned team. They will connect with you shortly and sort this out. For any further queries, you can write to me at [protected]@futuregroup.in. We will get in touch with you.

Regards,
Priya

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3868
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information