[Resolved] Big Bazaar — Regarding poor service | |||
This is regarding the service at the newly opened big bazar at solapur Maharashtra. The attendants here are very arrogant and they don't help you out at all. The clothes are not arranged properly on the hanger. You really have to search hard for the exact required size. The biilling persons are the worst. They don't regard the ones standing in the queue and take anyone breaking the queue. If you protest they just ignore. After biilling the clothes are just crumbled and put in the carry bag. I have taken the big bazar profit card of Rs.10, 000/-. I just wanted to ask if can use this card in other big bazar stores. I don't think I would go back to the big bazar store in solapur. The services in other stores like D mart in solapur are much better. I used to go big bazar in mumbai and really liked it so I took the big bazar profit card. But I fear it's a mistake I have made considering the level of service here. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
This is regarding my experience @ big bazar at solapur Maharashtra, the shop maintained well, very spaces i enjoyed shopping but when i came to the billing counter, i found only 2 counter were in operation each with 3 customer in line for which i had to wait for more then 20 min, even then the counter billing person was not able to bill out the first customer, i lost my passion & ask the counter person what is the problem, he was so lest bother to even to respond even after asking him for 3 to 4 times. then at last i left the trolly with whatever i have done the shopping near the counter by oral complain at the ground floor customer care. & they too are so least bother & very casual in their approach at least they could have helped me to out with my shopped item, but No... because its not there business, its nothing loss to them any how they r been paid for the day... this happen on sunday the 20th dec 2015... not sure for my nxt visit to Big bazar...Pls trained & hired some professional to handle such situation...
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
I am Priya from Future Group. I am sorry for the experience you had at our store. Please write to me at [protected]@futuregroup.in with your contact details and the details of your experience. Our team shall get in touch wtih you to understand more on this matter and sort this out.
Regards,
Priya