Big Bazaar — Regarding t24 sim card No: [protected]

Address:Burdwan, West Bengal

On the day of 21st March 2015 I went to Galaxy Mall(Big Bazar) at Asansol for for purchasing Induction Ovan (Prsetige) and I purchase it for Rs.3200/- and some other food item, after receving cash memo, one of the representative said to me that you will get 30/- Rs call charge, plase take a T24 sim from our counter, and accordingly I go to the counter of T24 sim, and there one representative demand me for paying Rs.80/- and then I will give you one SIM of T24 and you will get Rs.80/- talk time after activation, and you will get opportunity 98 sms everyday and 100 mb data balance but when my sim will activate I will get only Rs.40/- talk time and no data card balance I received till date, and so many times I will call to Big Bazar:[protected] but they are not co-operate with me, not response they taken I want to communicate my problem, lastly I call to the customer care of T24, but they said to me, when you purchase the sim they can only solve your problem, they are not sendidng your talk time amount that is why you can not get the Call charge. So I request before you that this type of job may please stop from your Big Bazar counter, T24 representative are fraud, and it you can not stop this business then it will hamper your renowned business.
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Hi,

This is Priya from Future Group. Please help me with your t24 number, alternate contact details and invoice details at [protected]@futuregroup.in. We'll do the needful and get in touch with you.

Regards,
Priya
DEAR SIR/MADAM
24TH MARCH I BOOKED A HITACHI AIR CONDITIONER FORM EZONE CHEMBUR BRANCH BASED AT DIAMOND GARDEN IN KMALL. I MADE IT VERY CLEAR THAT LIFTING OF MY OLD AC AND INSTALLATION OF NEW AC SHOULD GO HAND IN HAND. THE DELIVERY DATE FIXED UP WAS 26TH MARCH BUT STILL INSISTED TO MAKE A CALL BEFORE THE PURCHASED AC LEAVES YOUR WAREHOUSE. INSPITE OF MAKING THINGS CLEAR SOME VENDOR CAME AND PICKED UP MY OLD AC AND YOUR NEW AC LEFT TO BE DELIVERED WITHOUT EVEN BOTHERING TO GIVE ME A CALL.
THE MATTER DOES NOT COME TO AN END HERE, SINCE 26TH MARCH THE AC IS JUST LYING LIKE THAT ONLY IN MY HOUSE AND THERE IS NO ONE TO COME AND INSTALL IT, I HAVE VISITED YOUR OUTLET TWICE REQUESTING THEM THE INSTALLATION BUT I THINK NOW THAT IT IS SOLD I HAVE NO OTHER OPTION RATHER THAN BEARING WITH ALL THE NON SENSE GOING ON. YOUR PEOPLE HAVE STOP RESPONDING TO MY CALL.
THE HITACHI PERSON IS CALLING UP AND GIVING SOME OR THE OTHER REASON FOR NOT COMING FOR INSTALLATION. TODAY SURPIRISINGLY AT 7:30 HE TOLD ME THAT HIS 2 WHEELER IS NOT FUCTIONING PROPERLY AND THE SAME PERSON AT 4:30 TOLD ME THAT HE IS WORKING IN BANDRA.
MY PARENTS ARE VERY OLD AND THIS AC WAS FOR THEM TO AVOID THIS KILLING HEAT, NOT THE OLD AC IS ALSO GONE AND NEW AC IS LYING IN ONE CORNER OF THE ROOM.
I AM GETTING A FEELING THAT I HAVE APPLIED FOR MY RETIREMENT PENSION AND TO GET THE SAME I HAVE TO APPROACH THEM AGAIN AND AGAIN.
JUST TO REMIND YOU I HAVE PURCHASED A 29000/- PRODUCT.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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