Big Bazaar — Regarding T24 topping after purchase on 10.05.2015 at Big Bazar PHOENIX MALL ([protected]@BigBazaar offer) | |||
Dear Sir, I had done shopping for an amount Rs 4622.04 at Big Bazar, Phoenix Market City, Opposite to BBMP Office, Mahadevapura, Bangalore 560048 on 10.05.2015 (yesterday). I have a T24 mobile phone no. [protected] in which I received a message on 10.05.2015 stating that "Weekends are now crazier @ Big Bazaar ! Just shop for Rs 2000 or above & Get 4 Times Talktime FREE on your T24 No. Offer valid only on 9th & 10th May." Yesterday (10.05.2015), I have done a shopping at the above mentioned Big Bazaar outlet for an amount of Rs 4622.04 vide INV NO. 0026895 Tr;13293 TILL NO.23 CH;333135. My complaint is that instead of getting 4 times FREE Talktime as promised in the SMS message, my mobile a/c has been credited with only Rs 45.38. I have also informed Mr.Gunashekar of the above Big Bazaar outlet. Kindly look into this matter and arrange to credit the extra amount in my mobile account. Regards. Krishnaswamy Jayaraman. T24 Mob No. [protected] Was this information helpful? | |||
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Jayaraman
Greetings from Future Group!
I trust that your Ticket No- 16360 has been resolved as per your satisfaction. Please do share your feedback and suggestions, it will help us serve you better!
Happy Shopping!
Priya
Future Group
Greetings from Future Group!
I trust that your Ticket No- 16360 has been resolved as per your satisfaction. Please do share your feedback and suggestions, it will help us serve you better!
Happy Shopping!
Priya
Future Group
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is Priya from Future Group. Sorry about this. Please be informed that your concern has been escalated to our team. They shall connect with you shortly and sort this out. Please write to me at [protected]@futuregroup.in. with your reference id 16360 for any further communication.
Regards,
Priya