Big Bazaar / FutureBazaar / Future Retail / HomeTown

Big Bazaar — symphony cooler not working properly and diffective

Vinod Manghat

from Darjiling, West Bengal

Address:

New Delhi, Delhi

i had bought a symphony cooller from big bazaar mayur vihar phase-1, 20/04/2015, i had spoken to the customer care they said that i have to take it to big bazaar and when it was taken to there the people over there refuse to take it back, bill number:51792 batch no. 000412 inv. 010827 i wanted it to be exchanged with some other or get the refund voicher please helpin the matter as it is very important.ASAP thanks vinod kesav manghat [protected]

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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Mr. Vinod,
Greetings from Future Group. This is Priya. At the outset please accept my sincere apologies for the issues you faced with the cooler. Please be informed that our team has been notified about this issue and they shall get in touch with you soon. In case for any further assistance you can write to me at [protected]@futuregroup.in with your reference code- 16143 .

Regards,
Priya

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Mr. Vinod,
Greetings from Future Group!
I trust that your Ticket No- 16143 has been resolved as per your satisfaction. Please do share your feedback and suggestions, it will help us serve you better!

Happy Shopping!
Priya
Future Group