[Resolved] Big Bazaar — Transaction failed - non refund of money | |||||
I am using SBI Styleup Credit card No ( 4726********8517 ) Name of Prasanta Kumar Sahu, Saturday (7.11.2015) I shopped at Big Baazar Kothrud branch Pune. With an amount of 7054.02, however at the cash counter the card was swiped twice. The cash counter guy said that there is some issue with the card and asked me another card for payment so i did the same. But after some time I received two different SMS of amount 7054.02 being dedcuted twice from SBI card. I enquired at Bigbaazar Customer service and they said there was some technical issue and the amount will be reversed within 24 Hrs. they have also given me a written acknowledgement letter about the money being dedcuted and the technical issue. However the amount isn't reversed yet, I tried to contact SBI customer care but it never connects. till i didn't recive my amount. Please look into the issue on priority basis since my billing cycle is from 17th every month. Thanks & Regards Prasanta ([protected]) Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Prasanta,
Greetings from Future Group!
I trust that your Ticket No- 1455 has been resolved as per your satisfaction. Please do share your feedback and suggestions at [protected]@futuregroup.in. It will help us serve you better!
Happy Shopping!
Priya
Future Group
Greetings from Future Group!
I trust that your Ticket No- 1455 has been resolved as per your satisfaction. Please do share your feedback and suggestions at [protected]@futuregroup.in. It will help us serve you better!
Happy Shopping!
Priya
Future Group
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group, this is Priya.
At the outset, let me apologize to you for the experience you had. I assure you that we'll take this up seriously and resolve the issue at the earliest. Please mention your reference id as 1455 for future conversations at [protected]@futuregroup.in.
Regards,
Priya
Team Big Bazaar
Future Group