Big Bazaar — Unethical and rude behaviour

Address:

Jaipur, Rajasthan

I visited the tonk road, jaipur outlet of big bazaar on 21st july 2016 at 8:00 pm. i had made a purchase from the women apparels section. during purchase, the store had displayed a 30% discount on selected merchandise. it was also confirmed by the in-store attendants that the product was under discount. however the billed amount did not show the discounted price. when i enquired the billing official replied rudely and said that the discount stickers are stuck anywhere and do not indicate the product being on discount. i asked to speak to the store manager of the women apparels section. he was extremely rude and unethical. he took me to the location of the product and spoke some rather disrespectful words out loud. moreover when i showed him the sticker of the discount he took the product and after a while said that the product was not showing a 30% discount on the system. on the basis of his extremely rude and disrespectful behaviour i cancelled the bill. i have filled in this complaint to inform future group of the behaviour of the staff and i wish to see what steps shall be taken. i await a satisfactory response or i shall be compelled to raise this issue further.
Kindly reply and communicate on the following email id vishakha. [protected]@gmail.com