[Resolved] Bigbasket.com — after waiting for 2 days bigbasket cancelled my order | |
I had placed an order on big basket which was suppsed to be delivered 2 days later, which is today. But, they cancelled the order today and asked me to reorder to the next available schedule. It is ridiculous for the customer to wait for 2 days and their order gets cancelled with some generic sms message. I have to wait for another 2 days but with what guarantee??
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May 22, 2020 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Apr 19, 2020 BigBasket.com Customer Care's response We understand your concern. Due to high demand, delivery slots are not available currently. Also, our operations team is trying their best to help the customers. Seeking your extended support and kind patience in this regard. Sorry for the inconvenience.
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