[Resolved]  Bigbasket.com — Bigbasket Star Membership

Address:Vizag

I have paid for Bigbasket Star Membership program for 3 months as per the plan benifits i should get priority slots, But i was not getting any priority or even a Normal slot from 20 days, so i have tried to contact customer care to refund the amount i paid for premium service as they promised, As they are not giving Normal slot. They said they can't extend my membership or Provide refund or Provide service, It is Cheating to customers by taking money and Not providing a service
Was this information helpful?
No (0)
Yes (0)
Aug 11, 2021
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
May 26, 2021
BigBasket.com Customer Care's response
We would be pleased if you can share your order/registered details so that our team can go through the records and rectify the mistake that had occurred from our end.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BigBasket.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    1196
    Pending
    100
    Resolved
    355
    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
    View all BigBasket.com contact information