Bigbasket.com — Delayed delivery and wrong delivery

Address: Bangalore, Karnataka, 560084

Website: www.bigbasket.com

Order no. Bbfvo[protected]

Horrible experience. Order was to be delivered on saturday 18th june 2016. Never arrived and wasn't informed of delay. Got a message on sunday morning that order would be delivered before 9:30. Never arrived. Got a call late evening stating they would deliver the next day and that they had come 10 minutes earlier and no one was home. Liars. Later said vehicle broke down. Promised to deliver early morning and in spite of requesting to come before 8 as i leave for work, guys came at 11. Had to take half a day off coz of them. And guess what! Was in a hurry so checked order items in the evening. 9 items missing. 3 vegetables rotten. 2 items present that weren't in my order. Called them up and explained but they just cut the call! Will approach consumer court.