[Resolved] Bigbasket.com — delivery of rotten / and wrong food
R
Roshini Nair
from Hyderabad, Telangana
Address:
Hyderabad, Andhra Pradesh, 500072
Website:
Bigbasket.com
They deliver apple if you order orange.
Such a pathetic service! I have ordered nendran banana on last sunday. Tuesday the executive delivers rotten dark skinned nendrans in a transparent cover. I was shocked to see the product and asked the executive to take it backm. Called up the customer care number asked them for a replacement. Today the executive comes home with a carton of normal banana. The service is becoming worse day by day. If they don’t have the item they should just say it is out of stock in their website. Feeling annoyed to the core as i was wait for this product for past 5 days!!!
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Jul 2, 2018
Complaint marked as Resolved
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2018
BigBasket.com Customer Care's response As discussed, We will have a strong feedback shared with our team.
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