Bigbasket.com — fresh vegetables and fruits

Address:

560043

We have been purchasing from big basket for a quite some time now.
The delivery service has been good.
But the products that have been packed is not monitored, we have got very raw chickoos and custard apples which did not ripe, rather gotten rotten and had to be thrown away. Peeled pomogranates was fermented and family felt very bad in front of our relatives.
Yesterday (Order no.[protected] we had spoiled rotten capsicum in the delivery given.
This is a discouragement and provokes us to stop buying from big basket and as well tell friends not to avail services.
Need an assurance that vegetables and fruits will be looked into before packing and sending