Bigbasket.com — Fruits

Address:	Hyderabad, Andhra Pradesh, 500019
Website:	www.bigbasket.com

We had placed order for fruits from the big basket of 26 May
The basket was delivered on twenty seventh morning around 10 or so.
The pine apples slices were sour and stinking, the grapes were (black variety) were crushed and emanated a foul smell. Mangoes with black dots. Watermelon, we didn't dare to cut fearing the worst. The sapotas were as hard as pebbles. All these unfit for consumption. Besides these the litchis were dry and hard with no taste. For all this big basket charged us a big hefty amount.
Earlier on, few weeks back, we had ordered guavas, which had small worms oozing out of the fruit!!
Instead of buying from the market, we chose big basket, as we thought, we will get stuff which will be non-carbide ridden since, these fruits were meant for an elderly patient. Will big basket be responsible if the patient falls sick after consuming this rotten delivery of fruits?
The quality of the fruits delivered is zero and unfit for human consumption. Does the big basket pick their from the garbage bins near the fruit markets thrown away by the sellers after they deem it to be rotten ?
I am adding few pics of the rotten grapes delivered by the big basket... they can be seen ...few crushed and broken, unfortunately, cant be smelled, believe they stink. One can only use them for making copost.