[Resolved] Bigbasket.com — missing items in big basket | |
Hi I'm kirthi a loyal customer of yours and often user. I placed an order to be delivered yesterday morning slot from 7:30 to 9. I found 9 items were missing and delivery person promised to send them by 12 and left. We being working professionals had to stay till then but dint receive. At last found only part of amount credited to my wallet stating out of stock. If that's the case why was the order accepted? I ordered for necessicity not for fun. Atleast today morning i dint receive and no response further. I'm not able to call. On trying to order it's showing delivery charges of 50 and tom. I need those items by 12. If not I'll move to consumer forum and will be last order. I'll definitely fight for compensation for wasting my time soo much. So resolve my matter by 12 Thank you Was this information helpful? | |
Oct 5, 2018 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Aug 26, 2018 BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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