Bigbasket.com — Non compliance of delivery on time

Address:

Bangalore, Karnataka, 600041

Order delivery time given was 9.03pm
Not delivered till 10.15pm till i cancelled the order even after complete payment of rs.1504/-
Delivery boy not reachable
Customer care agents have passed time by asking me to wait for 10 minutes and so on
I wasted 3 hours of my precious time
Preparation of dinner has been halted coz of insufficient ingredients which are supposed to be delivered by big basket
Now we have to throw all the food which is not fully prepared and we need to go out for dinner st this hour around 11pm
And no immediate credit is given to my account