Bigbasket.com — Non delivery of my order at all

Address:	Bangalore, Karnataka, 560024
Website:	BigBasket.com

My order was made yesterday evening and the delivery slot promised was today morning between 9.30 to 12.00 . I had already made the online payment in advance also. Its really disappointing that the order was not delivered at all.

I called customer care and made several attempts to find out what is happening . To my surprise none of them gave me any solution and promised me call backs which they failed to keep up.I am disappointed to have been treated in this way with worst customer service from a company like BigBasket

Now I'm trying for my refund . What a headache !