| Address: | Mumbai City, Maharashtra, 400006 | | Website: | bigbasket.com |
My order no BMFO[protected] which was scheduled to arrive on 2nd June 2016 between 5-7.30 pm didnot arrive. On calling the customer care I was told tht My order was on its way and I would receive a call back from the concerned person within 10-15 mins and my order would arrive before 9pm.
Neither did I receive a call nor the delivery. On calling them again I was again told tht there was some technical issue n I would receive a call back in 15 mins. Again I didnot receive a call.
On calling them for the third time I was told tht my order had been cancelled due to some technical issues n would now be reprocessed and would be delivered by 6th of June.
Finally I went ahead cancelling my order due to frustration n carelessness of the team as I required the goods immediately.
Pathetic customer service. Ridiculous delivery. Non-reliabe. Was this information helpful? | 
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