| Address: | 560097 | | Website: | bigbasket.com |
I am Shilpashree. I placed an order of 49 items with BIG BASKET.com, online and have paid the whole bill money through online transfer. THey were supposed to deliver the order on Sunday (13-Nov-2016) between 7:30 - 10.00 PM. THey failed to do so stating that they had missed including my order details in their final reports.
Upon chatting with them on Facebook on Monday (14-Nov-2016) in the morning, One lady Tialaka called me at 2:00 PM saying the order will be delivered today (14-Nov-2016) between 5:00 - 7:30 pm. THey failed to so by calling me again saying that the order will be delivered on Wednesday evening.
THis is horrible and horrendous customer service.
I need my money back transferred to my bank account and not to their big basket wallet. I do not want to order anythign from them anymore.
First order details:
Order No: BBVO[protected]
Your order will be delivered to this address:
Shilpa Shree
Phone Numbers: [protected]
Delivery slot: Sun 13 Nov 2016 between 07:30 pm and 10:00 pm
Second time THey cancelled themselves and placed an order themselves:
Order No: A-EBO[protected]
Your order will be delivered to this address:
Shilpa Shree,
Phone Numbers: [protected]
Delivery slot: Tue 15 Nov 2016 between 07:00 am and 09:30 am Was this information helpful? | 
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