[Resolved]  Bigbasket.com — non fulfillment of promises advertised freebie

Address:

560068

I subscribed to bb daily end of jan2019, and was promised a big basket bag worth rs 650, as advertised we would be entitled to with the subscription. Since then i have been a subscrber and have made 6 requests to them, 2 with customer service chat agents and 4 over emails, however every time i am promised that the bag will be delivered in 24 hours and has not happened for the last 6 times.
I am tired of hearing the same response and would want the company to stop the fake advertising to lure new customers if they can't fulfill their promise.