They have charged me twice for an order[protected].
When ever I reach there customer care over phone or email. They asked to wait 48 hrs. I've told 3 times by 3 different people (Prasanna, Pritham, Kavya) that just wait for 48 hrs and our PAYMENT GATEWAY team will update.
+1 photos
Was this information helpful?
No (0)
Yes (0)
BigBasket.com customer support has been notified about the posted complaint.
Apr 27, 2021
Updated by Bawa Singh Bedi They have charged me twice for an order[protected].
When ever I reach there customer care over phone or email. They asked to wait 48 hrs. I've told 3 times by 3 different people (Prasanna, Pritham, Kavya) that just wait for 48 hrs and our PAYMENT GATEWAY team will update.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment