Bigbasket.com — Order cancelled without communication

Address:

Bangalore

Am escalating this matter on the poorest quality of service on big basket again. It's shame to see that number of the complaints I made to your supervisors had no use till date and there has no been no change at all.

My order hadn't arrived till 9:25 pm and was showing packed. when I messaged the chat that it's too late and asked to move the order tomorrow and have a supervisor call me back to complain. The order was cancelled without any call or confirmation and no call was received from anyone/Supervisor. Big basket you have been extremely disappointing and gave crossed all limits today. HORRIBLE SERVICE. I need to know why the order was not delivered with in the window and no communication sent that the order is delayed ... And order cancelled on whose confirmation.