Bigbasket.com — order number: dws-mbfo[protected]

Address:560075
Website:www.bigbasket.com

Horrible. I had ordered more then 3kg's of sweets on october 8th 2017 and had to be delivered by 16th october 2017. After numerous calls too, i get the same rubbish answers: sorry for the delay it will be delivered in a hour and our backward team will get back to you. My whole family and apartment orders from big basket. I will ensure that this is your last order. Now i will have to go and buy diwali sweets from else were and am not sure if i will get one. If you guys can't deliver, please do not take the orders. Who needs your cash back that your offering when you can't have a basic courtesy of calling up and informing the customer.
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I did not choose any cash payment option. Please remove these orders from the schemes. I have selected the option of a cash card that has not been selected for cash payment option.

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